Returns

Dr. Kellyann stands by her products and offers a 30-day money back guarantee*. Returns and refunds must be requested within 30 days of your purchase. If you are not satisfied with your purchase for any reason, please email us at info@drkellyann.com and we will provide details on how to return your order for a refund. 

We do not refund your cost of shipping the product back to us.

*Cleanse Kit return amount/policy varies. See the full Cleanse Kit return policy on the 'Returns' tab here.

Returns must include the original packing slip or a note inside the return package with the name and address on the order and the order number. 

If you've received a shipment of our product that is defective or damaged, please contact us at info@drkellyann.com.

PLEASE NOTE: If you purchased a Dr. Kellyann product from an online site other than drkellyann.com you will need to contact that company regarding returns. When purchased on a site other than drkellyannstore.com we are unable to process a refund as we did not accept your original payment.