Looking for help?
Find answers to your questions
- How do I check my Gift Card Balance?
- What type of orders can I use my Dr. Kellyann Gift Card on?
- Why is a coupon code not working?
- Where do I enter a coupon code?
- What if I make a return on a purchase made through installments with Shop Pay?
- What if I miss an installment payment?
- Are there late fees?
- Can I buy gift cards with Shop Pay Installments?
- Is there a limit to how much I can spend on a single Shop Pay Installments order?
- Can I use Shop Pay Installments if I'm an international customer?
- Which payment methods are accepted if I use the option to pay in installments on Shop Pay?
- What is the option to pay in installments on Shop Pay?
- What types of payments do you accept?
- When will my liquid bone broth order arrive?
- How do I manage my subscription?
- Why did I only receive part of my order?
- What do I do if my package was damaged or my liquid bone broth came thawed?
- Can I cancel or edit my order?
- My favorite Dr. Kellyann product is sold out. When will it be back in stock?
Do you have a referral program?
Yes, we do have a referral program through our XO Rewards. Give your friends 15% off on their first order of $50+ and get $50 (in points) for each successful referral. https://drkellyann.com/pages/rewards
At the bottom of the page, you can enter in your friend's email and send it directly to them. Be sure to remind your friend to check their spam folder for this email! You can also copy your special link to text or even send them through Twitter, Facebook, Messenger or WhatsApp. Happy spending to you and your friends!
Updated on 25 Jul 2023